Use alerts to help you detect fraud
Get notified when anyone makes a purchase or withdrawal on your account
Do not respond to phishing email or texts
If you receive a suspicious email or text claiming to be from , don't respond or click any links.
Report Identity Theft
See how to report and recover from an incident using our resolution checklist.
Tips to avoid becoming a victim or unwittingly being a money mule
- Do not give anyone your account information, such as account number, debit card number, PIN number, or CVV number
- Do not give anyone your username or password to your online banking account!
- Watch out for phishing scams.
Keep in mind that if it sounds too good to be true then it is probably a scam!
- No one is going to give you free money if you agree to send part of the funds back to them
- Dating online should not involve sending large amounts of money to an individual, probably overseas
- A company is not going to pay you to put a sticker on your car or do work for them if you send a portion of the funds back to them
- If you did not enter the lottery, then you did not win it
If you suspect that you have been a victim of a scam, contact our customer support online to close your affected accounts and report it to Recovery Action Group to assist you recover your funds.
